Shipping Policy

Thank you for choosing Nipz for your undergarment shopping needs. This Shipping Policy outlines our shipping and delivery practices to ensure you have a smooth and transparent shopping experience.

1. Shipping Methods: We offer the following shipping methods:

Standard Shipping: Our standard shipping option typically takes 5-7 business days to deliver within the United States.
Express Shipping: For those who need their undergarments sooner, we offer an express shipping option that usually takes 2-3 business days for delivery within the United States.

2. Shipping Costs: Shipping costs are calculated based on the weight, destination, and shipping method selected during checkout. You can view the shipping cost before finalizing your order.

3. Order Processing: We strive to process and ship orders as quickly as possible. Orders are usually processed within 1-2 business days from the date of purchase. Please note that processing times may vary during peak seasons or promotions.

4. Shipping Destinations: We currently ship to addresses within the United States. If your location is not listed, please contact our Customer Support team for assistance.

5. Tracking Your Order: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your delivery.

6. Delivery Times: Delivery times may vary depending on your location and the shipping method chosen. While we make every effort to meet estimated delivery times, please note that unforeseen circumstances (e.g., weather, carrier delays) may affect delivery times.

8. Missing or Damaged Items: If you receive a damaged or incorrect item, or if your order is missing items, please contact our Customer Support team within 3 days of receiving your order. We will work to resolve the issue promptly.

9. Returns and Exchanges: For information about returning or exchanging undergarments, please refer to our Return Policy.

10. Contact Us: If you have any questions or need assistance with your order or shipping, please do not hesitate to contact our Customer Support team at nipzcustomersupport@gmail.com.

We appreciate your business and are committed to providing you with the best shopping experience possible. Thank you for choosing Nipz!